DiveAssure Privacy & Data Use Policy
Introduction & Purpose
This website, including its sub-domains, databases and web shops is operated by DiveAssure. Access to the Website is granted in the relevant form of availability, as is, where is and as available, and without any warranty or guarantee, unless this is legally required by law. We assume no responsibility or liability for damage or any other disadvantage resulting from the use of the Website. Our data protection notice and our General Terms and Conditions set out how we acquire, use, transfer and protect personal data in relation to this Website.
DiveAssure is committed to safeguarding your privacy and ensuring that your personal information is handled securely and in accordance with applicable data protection laws. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website or use our services. By accessing our website or utilizing our services, you acknowledge that you have read and understood this policy and consent to the practices described herein.
Personal Data Collection, Payment & Marketing
We collect personal information such as your name, email address, postal address, phone number, and details about the services you use. This data is collected when you register for an account, purchase a product, participate in a survey, or engage with us through customer service channels.
If you subscribe to our newsletter your e-mail-address will be used until you unsubscribe by clicking the link in the newsletter footer or by giving us notice at any time per e-mail at privacy@diveassure.com.
We use this information to fulfill contractual obligations, process transactions, send service-related communications, comply with legal requirements, and enhance our overall service delivery. While we may process payment-related data for the purposes of completing transactions, we do not retain or store your credit card, PayPal, or debit card numbers. Payment information is handled securely via trusted third-party payment processors. We also collect authentication details such as usernames and encrypted passwords to manage your account. You may opt in to receive promotional messages from us and unsubscribe at any time. Participation in promotions or sweepstakes may involve additional data collection, handled under this same policy.
Technical & Automatically Collected Data
We automatically collect technical data during your visit to our website, including your IP address, browser type, operating system, pages viewed, and time spent on our site. This helps us monitor usage patterns, diagnose technical issues, and improve our website. This information is not used to personally identify you.
Cookies, Local Storage & Tracking
Cookies and similar technologies store your preferences, remember login status, and personalize your experience. They allow us to analyze traffic trends and understand user behavior. Disabling cookies may limit website features, such as shopping cart functionality. We also use local storage to retain usernames for logged-in members, which can be cleared by deleting browser data. Third-party analytics tools, such as Google Analytics, Facebook Pixel, and Stape.io, collect anonymized usage, geographic, and device data. You can opt out of tracking through your browser or designated opt-out tools. These services operate under their respective privacy policies.
We use cookies to provide the services which you require, to save your settings and to improve and update our Website. In the following, you will find a list indicating some cookies which we use, including the reasons for their use.
| COOKIE name | COOKIE description |
| languageCookie | Shows our registration process according to the language selected by the user. |
| wordpress_test_cookie | Tests whether or not the browser has cookies enabled. |
| cookie_notice_accepted | True or false if user accepted cookie notice. |
| first_entry_language_modal_shown | True or false if user already seen country select popup. |
| lcs_redirect_done | True or false if user was redirected due to geoip. |
| lcs_country_selected | Country that user selected to be used. |
| lcs_lang | Language that user selected to be used. |
If you have questions or comments relating to this issue, please contact us by sending an email to privacy@diveassure.com.
Local Storage
| ls.authData | Saves the username. |
We use local storage to display the username of the member who is logged in to our system. You can delete the information stored in the local storage by clearing your browser’s data. Please note, this action will also clear data saved from other websites.
Data Security, Retention & International Transfers
DiveAssure uses physical, technical, and administrative safeguards to protect your data from unauthorized access, loss, or misuse. Access is limited to authorized personnel and compliant partners. Data is retained as long as needed to fulfill its original purpose or to meet legal and regulatory requirements. After that, it is deleted or anonymized. Your data may be transferred to or stored on servers in the U.S. or other jurisdictions with proper safeguards in place to ensure data protection.
Your Rights & Contact Information
You have the right to request access to your data, correct inaccuracies, delete data, and restrict or object to certain processing. You may also request data portability. Contact us with verification details to make such a request: DiveAssure Association, Attn: GDPR Officer, 12444 Powerscourt Dr Suite 500A, St. Louis, MO 63131, United States or privacy@diveassure.com. DiveAssure respects your right to be forgotten. To have your personal data permanently deleted, please contact us using the methods above.
Google Analytics
Further information concerning the terms and conditions of use and data privacy can be found at http://www.google.com/analytics/terms/gb.html or at https://www.google.de/intl/en_uk/policies/. Please note that on this Website, Google Analytics code is supplemented by “anonymizeIp” to ensure an anonymized collection of IP addresses (so called IP-masking).
This Website uses Universal Analytics (and Google Remarketing), (a) web analysis service(s) offered by Google Inc. (“Google”). Universal Analytics uses so-called “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. Information on the use of the website obtained by the cookie (including your IP address) are generally transmitted to US-based server and saved there.
If IP address anonymization is activated (as it is on this Website), the last octet of your IP address will be truncated/anonymized by Google within the member states of the European Union and in other European Economic Area countries before being transmitted to the US. Only in exceptional cases will Google transmit complete IP addresses to the United States and shorten them there. On the website operator’s behalf, Google will use this information to evaluate how you use this website to create website activity reports and to provide additional services to the website operator which are related to the website and internet use.
Your IP address, which is transferred by Universal Analytics, will not be associated with other data obtained by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, we would like to point out that, in this case, you may not be able to use all functions of the website. In addition, you can also block a saving of all data which were created by cookies and which relate to the use of the website (including your IP address) as well as the processing of these data by Google. In order to do so, simply download and install the browser plug-in offered under the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
You can refuse the use of Google Analytics by clicking on the following link. An opt-out cookie will be set on the computer, which prevents the future collection of your data when visiting this Website: Disable Google Analytics
Furthermore we may use Google Analytics to assess the data obtained via Google AdWords and the Double-Click-Cookie for statistical purposes. To avoid such use please install the advertising opt-out plugin offered under the following link: http://www.google.com/settings/ads/onweb/?hl=en. For additional information relating to the terms of use and data protection, please go to http://www.google.com/analytics/terms/gb.html or https://www.google.de/intl/en-GB/policies/. Please note that on this Website, Google Analytics code is supplemented by “anonymizeIp” to ensure an anonymized collection of IP addresses (so called IP-masking).
Google Remarketing
This Website uses cookies for the purpose of addressing visitors again at a later time in Google advertisement networks through re-marketing campaigns including online advertisements. Third-party suppliers such as Google use cookies on the basis of a visit of the relevant website to publish re-marketing advertisements. As a user, you can deactivate the use of cookies by Google by going to the Google deactivation website at http://www.google.com/ads/preferences.
Data protection notice for the use of Facebook plug-ins (Like button)
We have integrated plug-ins offered by the social network Facebook, 1601 South California, Palo Alto, California, 94304, USA, into our Website. Such Facebook plug-ins can be recognized by their Facebook logo or the “Like button” on our Website. For an overview of all Facebook plug-ins, please refer to http://developers.facebook.com/docs/plugins/. If you visit our Website, this plug-in sets up a direct link between your browser and the Facebook server. In this way, Facebook is informed that you visited our Website with your IP address. If you click on the Facebook “Like button” while you are logged on to your Facebook account, you may link the contents on our Website to your Facebook profile. This enables Facebook to assign the visit on our Website to your user account. We would like to emphasise that we do not receive any information about the content of transmitted data or their use by Facebook. For additional information, please refer to the Facebook data protection notice at https://www.facebook.com/business/gdpr
we use a Facebook pixel to obtain information regarding the activities that users engage in while visiting our web pages. For information on Facebook’s Privacy and Cookie policy, visit https://www.facebook.com/policies/cookies/
Stape.io
Stape.io is a third-party service we utilize to enhance the functionality and performance of our website. It may collect certain personal data and usage information when you interact with our site. This data can include your IP address, browser type, device information, and browsing activities.
The data collected through Stape.io is used to improve our website’s features, analyze user behavior, and optimize our overall website performance. We rely on our legitimate interest in understanding user preferences and providing a better user experience as the legal basis for processing this data.
Rest assured that we handle the data collected through Stape.io in compliance with applicable data protection laws. We prioritize the security and confidentiality of your personal information and implement appropriate measures to protect it.
By continuing to use our website, you consent to the collection and processing of your data through Stape.io as described above. However, we respect your right to privacy and offer options to control the data we collect. You can adjust your browser settings to disable or limit the use of cookies, although this may impact certain functionalities on our website. Additionally, you may choose to opt-out or manage your preferences through the tools and settings provided by Stape.io or by utilizing browser extensions that control data tracking.
If you have any concerns or questions regarding the data collection practices related to Stape.io on our website, please feel free to contact us. We are committed to ensuring the protection of your personal information and maintaining transparency about our data processing activities.
Right to be Forgotten
DiveAssure respects the member’s right to be forgotten. If you wish for DiveAssure to erase all of your data, please email us at privacy@diveassure.com.
Policy Updates We may update this policy periodically. The most recent version will always be posted on our website. Continued use of our services means you accept any updated policy.